empiriecom — better e-commerce

Success Story · Baur

How BAUR Achieves a 2.4-Times Higher Purchase Completion Rate with the empiriecom Shopping App

Success on the Home Screen: BAUR uses the empiriecom app as its own channel for direct engagement, reactivation, and revenue growth.

Success Story · Babyone

Launch of a New E-Commerce Search Feature at babyone

How babyone is redefining the search experience, performance, and controllability with empiriecom Product Search.

Read the Babyone Success Story
+76% Reducing the false-negative rate

Case Study · Accessibility

AproductZ, the central platform for product information, is accessible thanks to empiriecom

A WCAG 2.2 review identified 40 specific areas for improvement in just 8 person-days.

Read the AproductZ case study
40 WCAG issues identified

Success Story · Fashion & Swimwear E-Commerce

empiriecom Commerce Suite takes Lascana to a new level of performance

MACH architecture, go-live in 7 months – app conversion rate up 22%.

Read the Lascana success story
+22% Conversion in the app

Empiriecom

Next level e-commerce

As a full-service e-commerce partner, we provide you with comprehensive support in developing innovative solutions.

Our Customers

We think and live e-commerce #betterecommerce

We develop and operate one of the largest e-commerce platforms for end customers in the DACH region and the Netherlands. We manage numerous online stores in Germany, Austria, the Netherlands, and Switzerland and possess comprehensive service expertise. With over 100 e-commerce experts working in agile teams, we implement technologically sophisticated and innovative solutions.

We develop these solutions in collaboration with the BAUR Group and many other companies. empiriecom is part of the Otto Group—a global retail and services group with approximately 51,800 employees and revenue of 13.7 billion euros.

With more than 1.6 billion € order turnover per year, the empiriecom commerce suite is one of the largest e-commerce platforms in the DACH region.

Agile Work Practices

E-commerce is fast-paced and constantly faces new trends, customer expectations, and competitors. We embrace this growing complexity, particularly through agile working principles. We embarked on our agile journey over 10 years ago—and now we’d like to help you get started on your own agile journey.

User-centered

In the age of digitalization, customer-centricity should be a given in businesses. User needs should be identified through a continuous cycle and then addressed in a way that is effective, efficient, and satisfying for the user. Let our user research methods help you achieve this.

Data-Driven

Data is the most valuable asset of an innovative company in the digital age. With the help of our business intelligence expertise, gain valuable insights from your company and customer data and use them to make data-driven decisions.

Growing Digitally Together

Are you looking for an experienced partner for your e-commerce projects?

Your full-service e-commerce partner – this is what we do best:

empiriecom in Facts & Figures

2

Locations

Weismain or Remote

100

highly specialized employees

develop and operate our e-commerce solutions for our customers in the DACH region.

57,000

Orders per day in record time

Maximum number of orders shipped in a single day

750,000

Visitors per day during peak hours

Highest number of visits recorded in a single day

1,600,000,000

Order volume for the online stores we manage

Total demand in euros generated through all of our customers' online store channels

They say …

Our Partners on Our Collaboration

„With empiriecom's Commerce Suite, we now have a highly scalable cloud solution in our portfolio that has already proven itself time and again at both small and large retail companies.“

Oliver Schobert
Oliver Schobert Executive Director Enterprise Sales & Marketing adesso SE

Interested?

Ready to take your e-commerce business to the next level?